We want you to be 100% satisfied with your purchase, and stand by the quality of our products so we offer a 100% guarantee on all our products.
We strongly advise you to consider if products have been used as advised, to support the claim
Please note, products must be sent back to L’abu Skin in order to fulfil the guarantee claim
L’abu Skin, 130
Wolverhampto WV6 0HS
You must be able to supply a Before & After Photo on day one & day fourteen of your skin
If you still wish to proceed:
To apply for the guarantee, email – firstname.lastname@example.org within 20 days of receiving your items, details shown in the next tab.
To apply for the guarantee, email – email@example.com within 20 days of receiving your items
To make things easier for you, we have pre-populated an email template below which encompasses everything required:
Subject – 14 Day Money Back Guarantee
Please note my claim details below:
Order Reference [Input here]
Date of Order Received [input here]
Money Back Guarantee Claim
Attach imagery BEFORE & AFTER [Don’t forget to attach your file!]
I would like a refund on the products purchased and a review of my imagery.
Once reviewed, you will receive a notification of the outcome by way of email
First Class UK Delivery (1-2 working days) £3.50
Second Class UK Delivery (2-3 working days) £3.00
Next Day UK Delivery £4.50
Free Next Day UK Delivery on orders over £65.00
Please note for next day delivery, orders will need to be made before 12pm. Next day delivery will be delivered on the next working day.
Orders £65 and above qualify for free Next Day delivery within the UK
If you are out when your parcel is being delivered, do not panic, Royal Mail will leave a failed delivery card. You can then collect from your local royal mail store or arrange a new delivery. If you have any additional issues, please contact firstname.lastname@example.org
All returns must be posted recorded signed delivery to L’ABU SKIN, Blyth House, Hordern Road, Wolverhampton, WV6 0HS
When returning any items please use a tracked delivery service to ensure your parcel arrives back to us successfully. If you do not use a tracked delivery service, we are not responsible if the item or items aren’t received.
Strictly no returns or exchanges on any special offers.